As we welcome you back to ATLANTIS BEACH HOTEL, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention and hotel operations, our company is redefining our cleaning and safety standards. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates.
Our cleaning program will include:
Hotel staff
– All our staff members are aware and trained through seminars of how the Covid-19 virus is transmitted and able to provide information to our guests.
Reception desk / check-in and check-out
– Credit or debit cards are recommended for payment of hotel costs (cash will also be accepted).
– All key cards will be disinfected.
– Mandatory extension of duration of check-out and check-in times between stays (check out by 11am and check in from 3pm) so that rooms can be thoroughly cleaned and disinfected and aired out through natural ventilation.
– Signage and floor markings will be used to remind customers to keep their distance from one another.
Cleaning, disinfection, housekeeping (rooms and public areas)
– We will reinforce our sanitation services in all public areas.
– We will pay special attention to cleaning “high-frequency touch points” such as door handles and elevator knobs.
– Meticulous cleaning and very good room ventilation will take place between stays of our guests.
– The daily cleaning service as well as change of sheets, pillowcases and towels will be avoided and carried out only upon the request of guests.
– TV and air conditioner controls will have disposable covers.
– Fabric surfaces (e.g. furniture upholstery) will be cleaned with a steam appliance upon departure.
– The doors and windows of all rooms will be opened daily for natural ventilation.
Food services – Kitchens
– All kitchens in our hotel are following Hazard Analysis Critical Control Points (HACCP), an internationally recognized method of identifying and managing food safety related risk.
Food services – Restaurants (a la carte, buffet, breakfast rooms) and bars (indoor and outdoor)
– All restaurant and bar managers will implement social distancing through table spacing and guest seating.
– Disinfection of tables, surfaces etc., after each use and regular airing of the outlets.
– Buffet will be available with enhanced hygiene measures.
– Hand sanitizers will be available next to the buffets.
– It is highly recommended that children should be supervised in buffet area.
– Signage and floor markings will be used to remind customers to keep their distance from one another.
Spa services & Gym
– Social distancing rules apply . Guests are allowed access only by appointment.
– Our jacuzzi, steam bath, sauna, mini gym are prohibited from operating until further notice. Massage available.
Swimming pools and other recreational water facilities
– Only outdoor swimming pools in hotels are allowed to operate, according to the current legal framework (number of bathers: the crowding density in hotel pools is calculated with an index of 5 square meters of water surface per person).
– All seats, tables, price lists and any other items will be disinfected after a guest leaves and before used by another guest.
Shops operating in hotels
– Special floor markings will be used for guests to maintain the proper distance (1.5 meters) from one another.
Public areas (outdoor and indoor)
– We recommend avoiding the use of elevators. There will be an installation of disinfectants at elevator entrances and recommendation for use upon entrance and exit. There will be a frequent cleaning of elevators especially on “high-frequency touch points” such as handles and knobs. The number of guests using the elevator will be limited to one each time (except families and couples).
– Signage and floor markings will be used to remind customers to keep their distance from one another.
– Installation of antiseptic solutions (fixed or non-fixed devices) will be placed in all public areas.
– Hotel customers are not required to wear antibacterial face masks (unless of course they are ill/having a cold or belong to a vulnerable group) during their stay in our hotel.
Beach
– Physical distancing rules will be applied for seating (sunbeds, chairs, sun loungers, etc.). Bathers will be discouraged from placing towels or beach mats between umbrellas.
Safety & Health Protection
– The safety and security of our guests and staff was always and will remain our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. Respecting World Health Organization and Greek government’s guidelines, we adopted strict measures in order to protect the public health from the spread of Coronavirus and made our cleaning and hygiene protocols more rigorous. We constantly stay informed on the World Health Organization’s updates and the Greek Health Organization’s recommendations in order to ensure the highest level of safety in our hotel.
We are here to help you with your travel plans and make sure you will have the vacations you deserve when the time is right for you. For any further information, contact us at [email protected]
We are looking forward to welcome you in our hotel.