ATLANTIS BEACH HOTEL DIRECTORY
Welcome
The hotel management and staff welcome you in Greece, Crete, Rethymno, and in Atlantis beach hotel and thank you for choosing us for your holiday this year.
We would like to assure you that we shall do our best for you to enjoy the sun, sea, civilization and the Cretan hospitality in our hotel.
In this directory, you will find all the necessary information so that your stay with us will be as nice as possible. Of course, the staff will be at your disposal at any time.
We wish you an unforgettable holiday!
Arrival – Departure time
Your room will be available the latest at 14:00 on your arrival date. Upon departure, you are kindly requested to return your room key at 12:00 (unless you have made other arrangements with the reception).
Baby cots
Contact the reception
Babysitting
Contact the reception one day in advance. For this service there is a charge.
Banks
Mon – Fri: 08:00 – 14:00 Information and city maps at the reception
Bath towels
Our policy to save water and energy
Towel on the rack: I will use it again
Towel in the bathtub: Please exchange
But still if you need a clean towel contact the reception at any time
Beach/pool towels
Available with deposit
Board games
Available at the reception
Breakfast
Served in the main restaurant from 07:00 – 10:00 full buffet style.
Breakfast-lunch packets
Contact the reception one day in advance before 20:00.
Busses
Time tables and information at the reception.
Chambermaid
Contact the reception
Children’s menus
Contact the Maître d’ Hotel
Church
Orthodox-Catholic service. Contact the reception.
Cold dinner
If you wish to swop dinner to cold dinner, inform the reception one day in advance. Possible only for meals of the same day.
Conference room
Up to 100 persons with technical equipment. Contact the Rooms Division Manager at the reception.
Departure-departure time
Be sure you did not forget anything in your room. Contact the reception for a bell boy. By returning your key, be sure that there is no unpaid bill. Departure time is 12:00 but if you wish to extend, contact the reception one day in advance. For this service there is a charge.
Diet-special diet
Contact the Maître d’ Hotel
Dinner
If you have booked only breakfast and wish to upgrade, contact the Maitre d’ Hotel.
Dinner on arrival date
For guest on half board basis and if you arrive after 21:00, cold dinner will be offered in the main restaurant.
Do not disturb-make my room
Hang the wished side of the card on your room door.
Doctors-hospitals
Contact the reception
Dress code in the Restaurant
Daytime: Resort casual.
Evening: Smart casual. No beachwear or shorts in the evening. Gentlemen are kindly requested to have long trousers on, during dinner.
Entertainment
Cretan-Greek evening with live music and dance group with traditional costumes and dances from Crete and the rest of Greece.
Excursions
Contact the reception
Fire exits
Emergency exit plan at your room door. Use the stairs not lifts.
First aid
Available at the reception
Flowers
Contact the reception
Gym
Available in the SPA area free of charge.
Hairdresser-nails
Available in the SPA area. For this service there is a charge.
Hamam
Available in the SPA area. For this service there is a charge.
Heating-cooling
Individual A/C in your room. Please keep the balcony door closed when operating.
Hot water – Coffee/Tea making facilities
Available in your room. For coffee there is a charge.
Internet connection
Free wi-fi in all rooms and public areas. Contact the reception for the wi-fi code and also about renting laptops or tablets. Internet corner next to hotel reception. For this service there is a charge.
Lifts
Children under 12 must be supervised. In case of an emergency do not panic. Press the red button and assistance will come as soon as possible. Not to be used in case of fire or earthquake.
Lost and found
Contact the reception
Lost meals
Not consumed meals for medical reasons can be replaced on the next day. For any other reason no replacement provided nor refund.
Luggage transportation
Contact the reception
Lunch baskets
Contact the reception one day in advance.
Massage (for 1 or 2 persons)
Available in the SPA area. For this service there is a charge.
Messages
Messages, faxes, e-mails will be sent to your room.
Museums-archeological sites
Contact the reception
Parking
Private parking area free of charge and private underground parking against charge. Valet parking available. Please do not park in places not allowed.
Pets
According to the local low, pets are not allowed in the hotel. Thank you for your understanding.
Post
Stamps in the kiosk nearby. Hand your post to the reception.
Questionnaires
You are kindly requested to fill a questionnaire in before you check out. Your opinion is very important.
Refrigerator
Available in all rooms
Rent a car
Atlantis beach has its own new cars with manual or automatic gear box, with full insurance at special prices. Contact the reception.
Reps desks
Next to our conference room.
Reservations
Contact the Rooms Division Manager
Tel +302831051002
Fax +302831051068
e-mail [email protected]
Room service
From 07:30 – 24:00. For this service there is a charge.
Reception
Available 24 hours. Telephone: 9
Safe deposit boxes
Available in all rooms free of charge. Please leave the door open upon departure. Available also at the reception with charge.
Satellite TV
In all rooms. Channel list next to TV.
Sauna
Available in the SPA area. For this service there is a charge.
Swimming in the sea
Green flag: Enjoy the sea
Yellow flag: Be very careful
Red flag: Swimming is not allowed
Beach watcher during summer months. Dates and times at the reception.
Taxi
Contact the reception
Telephone
External line: 0
Reception: 9
From room to room: Room number
Umbrellas-sunbeds
Free of charge by the pool and the beach. Reserving sunbeds without being there is not allowed.
Valuables
The hotel assumes no liability for valuables in the rooms. Please contact the reception.
Voltage
220V
Wake up calls
Contact the reception
Washing/Ironing/Dry cleaning
Contact the reception. For this service there is a charge.
Whirlpool
Available in the SPA area. For this service there is a charge.
BARS AND RESTAURANTS
Main restaurant
Our main restaurant for breakfast and dinner. Cretan corner with traditional dishes.
Early breakfast until 07:00
Breakfast 07:00 – 10:00
Dinner 18:30 – 21:00
LOUNGE Bar
At the north terrace with sea view
Operation 10:00 – 02:00
Greek and International cuisine 12:00 – 16:00
Beach service 10:00 – 18:00
A la carte Restaurant CAPTAIN’S HOUSE
Greek and International cuisine of high quality by the pool
Operation 12:00 – 16:00
Pool Bar
Cool drinks and snacks by the pool
Operation 10:00 – 18:00
Main bar
At the north terrace with sea view
Operation 18:00 – 02:00
Every Wednesday Cretan – Greek evening with traditional costumes and dances.
Every Saturday Wine Tasting.